Terms & Conditions

Please read these Terms and Conditions ("Terms") carefully before using Minvy. The Minvy mobile application (the "App"), the Minvy website and web application at minvy.ai (the "Website"), and all related features and services are together the "Service," owned and operated by Minvy LLC, a California registered company ("Minvy LLC," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service.

1. Acceptance of Terms

By creating an account, or by downloading, installing, or otherwise accessing the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, as well as any additional terms, guidelines, or rules posted from time to time. Where we present these Terms for your acceptance (for example, a checkbox at sign-up or when we update them), clicking "I agree" — or continuing to use the Service after notice of an update — constitutes your acceptance.

2. Eligibility & Accounts

You must be at least 18 (or the age of majority where you live) to use the Service. You are responsible for the activity under your account and for keeping your credentials secure, and you agree to notify us promptly of any unauthorized use.

3. Modifications to Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice through the Service, by email, or by posting an updated version with a new "Last updated" date. Your continued use of the Service after the updated Terms become effective means you accept the updated Terms.

4. Description of Service

Minvy is a home and personal inventory tool that lets you catalog, organize, and manage your personal property and household items across the App and the Website, with optional features including AI-assisted entry, cloud sync, sharing, and physical scannable tags. While we strive for high functionality and accuracy, you acknowledge that the digital nature of the Service may result in occasional errors, interruptions, or data inconsistencies.

5. Subscriptions, Trials, Credits, Billing & Pricing

• Free tier & trials. Minvy offers a free tier with limited features and may offer time-limited free trials (for example, a free period of web access, and/or a free trial of a paid plan). A free trial is not a paid subscription; if a trial requires payment details and converts to a paid subscription, the conversion terms are disclosed to you before you start it.
• Paid plans & add-ons. Some features require a paid subscription ("Premium") or purchases such as AI-credit packs (one-time) and an extra-storage add-on (recurring). What each plan or purchase includes, and its current price, are shown at the point of purchase and may change over time (see "Price changes").
• Auto-renewal. Subscriptions and recurring add-ons renew automatically for the same period at the then-current price until you cancel. You authorize us and our payment processors to charge your payment method for each renewal. The auto-renewal terms — renewal frequency, amount, and how to cancel — are disclosed and consented to at purchase.
• Cancellation. You may cancel at any time; cancellation takes effect at the end of the current billing period. Web subscriptions can be cancelled online through your account (Settings → Manage subscription); App Store subscriptions are managed through your Apple account.
• Payment processors. Web payments are processed by Stripe; App Store purchases are processed by Apple and are also subject to Apple's terms. We do not store full payment-card numbers.
• Price changes. We may change prices, plan allowances, and features at any time. For existing subscribers, a price change applies from the next billing period after we provide reasonable advance notice; if you do not accept the change, cancel before it takes effect.
• Taxes. Prices may exclude applicable taxes, which are your responsibility.
• Refunds. Except where required by applicable law (or by Apple's policies for App Store purchases), all payments are non-refundable and all sales are final, and unused allowances, credits, storage, or subscription time have no cash value.

6. AI Features

AI-assisted features (such as photo identification and bulk add) process the content you submit — including your photos — using a third-party AI provider, Anthropic, PBC (the "Claude" models), which processes that content on our behalf to generate results. See our Privacy Policy for details. AI output may be incomplete or inaccurate and is provided "as is." You are responsible for reviewing and confirming any AI-generated details before relying on them — including for insurance, valuation, resale, or tax purposes. If you would rather an image not be processed by AI, do not use the AI feature for it; you can enter details manually. AI features may be offered on a fair-use basis and subject to per-account usage limits.

7. Your Content, and Your Responsibility to Back It Up

• You own your content. You retain all rights to the inventory data, photos, and other content you add ("Your Content"). You grant Minvy LLC a worldwide, non-exclusive license to host, store, process, transmit, and display Your Content solely to operate and improve the Service (including syncing across your devices and sending content to third-party AI providers to power AI features).
• Not a system of record or backup service. The Service — including cloud sync and any backup or restore feature — is a convenience tool, not a guaranteed archive, backup, or system of record. You are solely responsible for maintaining your own independent copies of any content you consider important. Do not rely on Minvy as the only copy of important data.

8. Data Security — Reasonable Measures, No Guarantee

We use reasonable technical and organizational measures designed to protect Your Content. However, no method of transmission or storage is completely secure, and we cannot and do not guarantee that Your Content will not be lost, corrupted, or accessed, altered, or disclosed without authorization. To the maximum extent permitted by law, you use the Service at your own risk, and Minvy LLC is not liable for any loss, theft, corruption, or unauthorized access to or disclosure of Your Content, except to the extent such liability cannot be excluded under applicable law (including data-protection law). This does not reduce obligations we have under applicable data-protection law (see the Privacy Policy).

9. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. To the fullest extent permitted by law, Minvy LLC disclaims all warranties, including but not limited to: the accuracy, reliability, or completeness of any information or content provided through the Service; and that the Service will meet your requirements or be available on an uninterrupted, secure, or error-free basis, or that data will be preserved.

10. Limitation of Liability

Important Notice: By using the Service, you expressly acknowledge and agree that Minvy LLC shall not be liable for any loss, damage, or inconvenience, including without limitation any loss of data or errors that may occur during your use of the Service. In no event shall Minvy LLC, its directors, officers, employees, or agents be liable for: direct, indirect, incidental, special, consequential, or punitive damages; or any loss of data, profit, revenue, goodwill, or business opportunities, regardless of the nature of the claim, whether in contract, tort, or otherwise, even if advised of the possibility of such damages.

To the maximum extent permitted by law, Minvy LLC's total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) USD $50. Your use of the Service is entirely at your own risk, and you are solely responsible for any outcomes that may result from your use of the Service.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow certain exclusions, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Minvy LLC and its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with: your use of the Service; your breach of these Terms; or your violation of any rights of any third party.

12. Physical Products (QR Labels & NFC Tags)

Minvy LLC may offer physical products, including but not limited to QR code labels, NFC tags, or other scannable identifiers ("Physical Products"). You acknowledge and agree that: Physical Products are provided as tools to assist with inventory organization and identification only; Minvy LLC does not guarantee durability, lifespan, adhesion, readability, scan success, or compatibility with all devices, surfaces, environments, or use cases; Physical Products may degrade, detach, fail, or become unreadable due to environmental factors, handling, installation, or normal wear and tear; and Minvy LLC shall not be responsible for any loss, damage, or inconvenience resulting from the use or failure of Physical Products.

13. Scanning, Identification & Data Association

The Service may allow you to scan QR codes or NFC tags to associate physical items with digital inventory records. You understand and agree that: scanning functionality depends on device hardware, operating system support, camera performance, lighting conditions, and proximity; Minvy LLC does not guarantee successful scans, accurate identification, or continued association between a physical tag and a digital record; and you are solely responsible for verifying that scanned items correspond to the correct inventory entries.

14. Insurance, Preparedness & "Readiness" Features Disclaimer

The Service may provide insights, scores, indicators, checklists, badges, or visualizations related to inventory completeness, documentation status, or preparedness (including features marketed as "readiness," "preparedness," or similar concepts). You expressly acknowledge that: these features are informational only and are not insurance advice, legal advice, or professional guidance; no score, badge, checklist, or report guarantees insurance coverage, claim approval, reimbursement, or payout; insurance requirements vary by provider, policy, jurisdiction, and circumstance; and you remain solely responsible for confirming coverage requirements directly with your insurance provider.

15. No Reliance on the Service for Claims or Valuations

Minvy LLC does not represent or warrant that: inventory data will be sufficient for insurance claims; item values, categories, photos, or reports will meet insurer standards; or reports generated by the Service will be accepted by any third party. You agree not to rely exclusively on the Service as the sole source of documentation for insurance, legal, tax, or financial purposes.

16. iCloud Backup & Restore (App)

The App may provide an optional feature to back up your inventory data, preferences, and photos to your personal iCloud Drive container provided by Apple Inc. ("iCloud Backup"), and to restore from those backups. You acknowledge and agree that:

• iCloud is a third-party service operated by Apple Inc., not Minvy LLC. Your use of iCloud is governed by Apple's Terms of Service and Privacy Policy. Minvy LLC has no control over and shall not be responsible for the availability, performance, security, integrity, retention, or pricing of iCloud, including outages, sync delays, account-level issues, deletions made through Apple's iCloud Storage management interface, or changes Apple may make to iCloud at any time.
• iCloud Backup is a convenience, not a guarantee. Backups may fail, be incomplete, become corrupted, or be unrecoverable for reasons within or outside Minvy LLC's control. You are solely responsible for maintaining independent copies of any data you consider critical.
• Backups are stored in your personal iCloud Drive container associated with your Apple ID. Signing out of iCloud, switching Apple IDs, disabling iCloud Drive for the App, deleting backup files via Apple's iCloud Storage management interface, or running out of iCloud storage will affect or prevent backup and restore functionality. Such actions are within your control and Minvy LLC is not responsible for any resulting loss of data or loss of access to backups.
• The App retains a configurable number of recent backups. When the configured retention limit is reached, the oldest backup is automatically and permanently deleted to make room for the new one. Once removed, deleted backups cannot be recovered through the App.
• Restore is best-effort. Restoring from a backup may fail or partially complete due to network conditions, iCloud availability, file integrity, device compatibility, available device storage, or other factors. The restore process modifies local app data; while the App attempts to preserve a pre-restore safety copy, Minvy LLC does not warrant that an interrupted or failed restore will leave your data in a recoverable state.
• Minvy LLC shall not be liable for any loss, corruption, deletion, unavailability, or inability to recover data resulting from your use of, or inability to use, iCloud Backup, restore, or any related feature, regardless of the cause.

17. E-Commerce, Shipping & Refunds (Physical Products)

If you purchase Physical Products through Minvy's website or integrated storefront: orders may be subject to separate shipping, refund, and return policies disclosed at the point of sale; Minvy LLC reserves the right to refuse or cancel orders due to availability, pricing errors, or suspected misuse; and refunds, if offered, may exclude shipping costs unless otherwise stated.

18. Modification, Suspension & Discontinuation of the Service

We may modify, suspend, or discontinue the Service (or any part, feature, or plan) at any time, with or without notice, and we may stop offering Minvy entirely. We will not be liable to you or any third party for any modification, suspension, or discontinuation, except as required by law. If we permanently discontinue the Service, we will use reasonable efforts to give paid subscribers advance notice and a reasonable window to export their data before access ends, and will handle any prepaid, unused subscription amounts in accordance with applicable law.

19. Termination

Minvy LLC reserves the right to suspend or terminate your access to the Service at any time, without notice and without liability, for any reason including, but not limited to, a breach of these Terms or any conduct that we deem harmful to the Service or other users.

20. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved exclusively in the appropriate state or federal courts located in Santa Clara County, California. Mandatory consumer-protection laws of your place of residence may still apply.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, such provision shall be severed from the remainder of these Terms, which will remain in full force and effect.

22. Entire Agreement

These Terms constitute the entire agreement between you and Minvy LLC regarding your use of the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service — including the prior App-only Terms dated April 29, 2026.

23. Contact Information

For any questions or concerns regarding these Terms, please contact us at: support@minvy.ai

Minvy LLC